Quality Policy

Integrated Management System Policy

Ghala Company is an experienced organization involved in contracting, design, and supervision of water, utility, road, and building projects. Established in 1992, the company is committed provide contracting services, as specified by its mission statement, in accordance with principles of professional ethics. Aiming at continuous improvement of the company activities, implementation of integrated management systems in accordance with ISO 9001, ISO 14001, and OHSAS 18001 as an effective tool. Accordingly the company is committed to observe requirements of the said standards in order to realize the following goals:

  • Continuous improvement of processes with the help of strategic planning and management

  • Development of process approach in leadership and management of the organization and carrying out reality-based performance evaluations

  • Understanding needs, requirements, and expectations of customers/clients and other stakeholders in order to improve their satisfaction and eliminate their complaints

  • Paying attention to the qualified and skilled staff and continuous development of their knowledge and skills

  • Management of the organizational knowledge in order to promote the staffs’ effective involvement in realization of the company goals

  • Making effective use of available resources in order to improve efficiency and quality of services

  • Observing safety, occupational health, and environment regulations and going beyond such regulations

  • Commitment to online delivery of the projects in accordance with the set schedule

  • Identifying and managing risks in all processes

I hereby declare that I am committed to implement integrated management system standard requirements, make effective use of this system to realize the company goals, and review the contents of this policy. I request my colleagues, including manager and staff, to respect the customers/clients’ opinions and requirements and attempt to improve their satisfaction, create a friendly work environment, and spare increasing efforts to enhance the integrated management system.

Masud Rahimi

General Manager